Thursday, July 12, 2007

Blackberry missing modem driver

Blackberry's are wonderful things but can be difficult to install and manage.

Recently I had a new laptop come with Vista that had to be reset to Windows Xp to allign with the tech practices for the company. If that wasent painful enough as I had to go to intel and other part manufacturers for drivers since Sony did not feel it nessesary to post drivers for this computer for anything other then Vista (eventhough the model is the same as previous versions which had XP, if you download another systems drivers the setup exists telling you this isnt the right computer model, silly)

I installed the Blackberry Desktop software and viola, right? Usually the "Standard Modem" shows up and on Sprint you can have it dial #777 and get internet. No such luck this time for soem reason. I go to Control Panel to add a Modem and none of the standard modem types in Windows exists, great.

Blackberry desktop manager requires the Windows Standard Modem drivers. If Windows forgot them you need to reinstall them. Go find an existing Windows XP computer and search for "MDMGEN.INF" copy that to a flash driver and place it in the windows system folder on the troubled computer. Then go to add a modem and chose "have disk" and add a standard modem. Remove the modem and remove BBerry Desktop. Reinstall BBerry desktop and this time the software should find your drivers, install the Standard Modem and life should be happy. Do not forget to change the default speed on that modem in the preferences to the highest so you get the most from your EVDO or other connection. Also, make sure you have a blackberry unlimited data plan of some nature. For Sprint customers if you are already paying the 40/mo for unlimited data you should be ok.

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