Friday, May 4, 2007

hosted voicemail transcription - VoVision

Alright I have had a number of email and comment requests to talk about VoVision.

VoVision came as a solution to a number of problems:

First that voice recognition sales people have been placed in the position to be liars for the last 15 years. They had to promise a system could do things that are not possible. We understand that their are many pitfalls to accurate voice recognition especially when you put it in a real world environment. That is why in my opnion the only realy voice recognition will be one which self learns or adapts based on a broad range of data. Enter VoVision.

In the legal industry this means you can put down tapes, microphones, individual installs of Dragon naturally Speaking etc. and instead opt for a hosted or in house call in system. Which automaticly sends files to a web interface and notifies the corrector that new files are available. In addition when your support staff correct your document and send it back for final review to go out to a client. The system TRAINS ITSELF. The next time that client/matter/voice etc. comes up the system will be more accurate. Reducing the time and cost in dictation, voicemail transcription etc.

Contact sales@vovision.com if you are intested or have more questions and someone will get back to you.

If anyone has more specific questions post them here and I will address them.

Thursday, May 3, 2007

Office 2007

Rather the reinvent the wheel check out this review of Microsoft Office 2007. I think his discussions on the usefulness of the new "Ribbon" are interesting. I think different users will have different perspectives. One thing is for sure, more training will be required for Vista and Office 2007 then any other Microsoft product.

Virtualization Linux and Windows

I saw this article today and had to post about it. Virtualization is a buzz word going on around the IT industry right now. I can assure you it is more then buzz. Every IT Admin has to be excited about the concept of "virtual" copies of their critical servers. Instead of ghost images or other files which only help in failure virtualized copies can do that and more. Think if you needed to install updates to a server that cannot go down but you have 2 servers. You can open a virtual copy of the key server while the other is down for maintenance. This type of technology coupled with programs which will allow quick updates of these images will create a powerful case for 0 downtime. As hardware redundancy gets better each year finally I believe we have a usable solution on the software side.

I suggest all IT and IT interested people go to vmware.com and try their demo software to get familiar with this technology.

Oh, the article. This caught my eye because I, like many in IT, see the value in running Linux machines. A more stable, more secure and more cost effective solution. What do you do about the need for windows apps? Well windows linux tie-in programs have been around and maybe let you play a very old PC game none were ready for business deployment. Virtualization may change this as well. If Microsoft was willing to loosen its licensee restrictions on OS copies this would be even nicer. Think of a different world where your core infrastructure is all Linux and you run small virtualizations of Windows for any programs which cannot make the switch to Linux. There is an interesting idea here...